Privacy Policy

How we collect, use, and protect your personal information.

1. Introduction

At Manteo AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and platform ("Services").

2. Information We Collect

We collect several types of information, including:

  • Personal Information: Name, email address, company name, job title, and contact details when you create an account or contact us.
  • Usage Data: Information about how you interact with our Services, including browsing patterns, features used, and time spent on the platform.
  • Technical Data: IP address, browser type, device information, and cookies to enhance user experience and analyze service usage.
  • User Content: Data you upload, submit, or generate through our Services, including queries, preferences, and custom settings.

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our Services
  • Processing transactions and managing your account
  • Communicating with you about service updates, features, and offerings
  • Analyzing usage patterns to enhance user experience
  • Ensuring the security and integrity of our platform
  • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us operate, provide, and improve our Services.
  • Business Partners: Companies we collaborate with to offer integrated services or joint offerings.
  • Legal Authorities: When required by law, court order, or governmental regulations.
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and receive a copy of your data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

7. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal data. Under the GDPR:

  • Legal Basis for Processing: We process your personal data based on legitimate interests, consent, contractual necessity, or legal obligations. When we rely on legitimate interests, we ensure these interests are not overridden by your rights.
  • Data Controller: Manteo AI acts as the data controller for personal information collected through our Services.
  • International Transfers: If we transfer your data outside the EEA, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or rely on adequacy decisions.
  • Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
  • Data Protection Officer: If you have questions about our GDPR compliance, you can contact our Data Protection Officer at dpo@manteo.ai.

You have the right to lodge a complaint with a supervisory authority if you believe your data has been processed in violation of the GDPR.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. We also use PostHog, a privacy-friendly analytics platform, to help us understand how users interact with our Services. You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect the functionality of our Services.

9. Analytics

We use PostHog, a web analytics platform, to help us understand how users interact with our Services. PostHog collects information such as:

PostHog is configured to respect user privacy and does not collect personal information without consent. The data collected is used solely for improving our Services and understanding user needs. You can opt out of PostHog analytics at any time by contacting us.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@manteo.ai.

Last updated: May 21, 2025